Your ad platform and your sales team count two different things, and both of them call it a lead.
The platform counts a form fill. Your sales team counts a person who picked up, wanted what you sell and could pay for it. We run performance marketing and media buying on the second count.
When you bid on form fills, the delivery system looks for more people who fill in forms, and it gets very good at finding them. Your cost per lead falls, your sales team’s patience falls with it, and the platform has done exactly what you asked.
So we change what you ask for. We write down what an accepted lead is, in your sales team’s words, and we build the form and the first reply around it. Then the accepted lead goes back to Google and Meta as the conversion, and the bidding starts looking for more people like them.
Let’s say one campaign brings form fills at ₹400 and your team accepts one in ten. Another costs ₹900 a form and your team accepts one in three. The first looks better on every dashboard, yet it costs ₹4,000 per accepted lead against ₹2,700. Bid on form fills, and your money moves the wrong way every week.
We keep both counts on the table because, as Akshit Bhasin says, “book numbers and experiential numbers can be different, both should be plausible.” When the two disagree, we find out why before we move a rupee.
ISTD, a 50-year-old institution, wanted admissions rather than form fills. We delivered 3K+ qualified leads, each one measured against admissions revenue.
Your next step is the free mini audit, in which one of our senior people opens your ad accounts personally and sends you the five to ten changes that would grow your revenue first.